Last updated: May 31, 2026
When you use our website or book a service, we may collect the following personal information:
Contact Information: Name, email address, phone number, and WhatsApp number you provide through our booking forms, contact forms, or direct communication.
Booking Details: Service type, preferred dates, number of guests, experience level, and any special requests related to your reservation.
Technical Data: IP address, browser type, device information, and cookies used to improve your experience on our website.
We use the information we collect to:
Process and confirm your booking requests. Communicate with you about your reservations, including confirmations, reminders, and follow-ups. Respond to your inquiries and provide customer support. Send you promotional offers and newsletters (only with your consent). Improve our website and services based on usage patterns. Comply with legal obligations.
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
Service Providers: Trusted partners who assist in operating our website, processing payments, or delivering services (yacht operators, diving instructors, etc.).
Legal Requirements: When required by law, regulation, or legal process.
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use them for website analytics (Google Analytics), remembering your preferences, and ensuring proper functionality of our booking forms.
You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our website.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for data transmission and secure storage of your information.
You have the right to:
Access, correct, or delete your personal data. Withdraw consent for data processing at any time. Request a copy of the data we hold about you. Object to the processing of your personal information.
To exercise any of these rights, please contact us at aquacoreadventures@gmail.com.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Booking records are typically retained for a period of 3 years for tax and legal purposes.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy, please contact us:
AquaCore Adventures
Blvd. Kukulcan km 8, Punta Cancun, Zona Hotelera, 77500
Email: aquacoreadventures@gmail.com